We Support
Our work does not end once you receive your product. We pride ourselves on our proactive customer service which encompasses the whole customer experience from pre-purchase consultation to after sales assistance if you should need it.
Car Seat Check
Make an appointment with our team of friendly Child Occupant Safety Instructors who will check that your car seat is used and installed correctly. We also hold Car Seat Check events from time to time, so stay tuned!
Free lifetime service warranty
Stroller wheels need servicing? Forgot how to refit car seat after removing covers for washing? Replacement parts needed? All servicing is free, you just need to cover cost of parts where relevant. Contact us for service.
Talks and workshops
Our team of certified Child Occupant Safety Advisors and Instructors conduct talks, workshops and training sessions to help spread awareness on how car seats can help save lives, as well as the correct selection and use of car seats for newborns to 12 years old. If you are interested in booking a session for your parent group or organisation, do contact us at cps@safensound.com.my.
Car Seat Rental Service
Need an extra car seat for visiting relatives? We have you covered! Our daily rates are really affordable. Rest assured that the kids will be well protected as all models used are certified to UNR44/04 safety standards.
